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I was an out of state buyer, looking to purchase a vehicle at Langan VW. They had the exact vehicle I wanted, colors I wanted, and options I wanted that were not available anywhere else. It was only missing one dealer installed option, and we negotiated a reasonable price for the vehicle over the phone and I flew up to pickup the vehicle. I had the opportunity to deal with the sales, service (dealer installed option), parts (I needed a few bits for a trailer harness), and finance department. Every one of my interactions was simply the most professional interaction I have ever had with a dealer -- and I own a few high-dollar cars. Dennis Erk was a professional to deal with, he picked me up and dropped me off from my hotel near the airport, and made sure my vehicle was loaded by my carrier with great care. He truly went above and beyond to make sure I was happy. He explained all the features of the car, and from shooting shop with him he really seems to know VWs other cars and be passionate about them. His professional attitude and willing to work with me and for me made the sale a success. The service managers and Master Mechanics (some are the only in the state with their level of certification/knowledge) were all professional and willing to humor me. Parts promptly looked up the parts I needed, and ordered them to my home address. Finally, while I have had great salesman in the past, it is usually offset by a high pressure cooker in the finance office. Marissa was knowledgeable, flexible, and helped me square all my out of state paperwork away. They even provided paid mailing service for me, so that I could get my plates sooner. This trumps other experiences where I had to wait for titles to be mailed to my house a month later while the temp tags expire -- my documents were sent same day -- so I might even get my plates and tags from my state before the vehicle -- utterly outstanding. I live in Alabama, but I would strongly consider buying my next vehicle from Langan as I have never experienced this level of service from a dealer before and I've dealt with Lexus, Porsche, Lotus, BMW, Acura, and others with my previous cars. Too bad they aren't down here for service.

GearDriven

Welcome to Gene Langan Volkswagen Glastonbury!

At Gene Langan Volkswagen Glastonbury, we've served as Connecticut's leading Volkswagen experts for more than 40 years, prioritizing customer service and a fun and unique car-buying experience that truly makes us stand out from the crowd. That's why Volkswagen drivers from Hartford, Manchester, Rocky Hill and all over the Glastonbury area choose us when they're looking to buy a new or used Volkswagen, need VW service and repair or are in search of Volkswagen parts. From our delivery center to our vintage VW collection to our dedication to our customers, our Glastonbury Volkswagen dealership provides an experience unlike any other.

We have a broad selection of new Volkswagen cars, hatchback and SUVs at Gene Langan Volkswagen Glastonbury. The sporty Volkswagen GTI and efficient Jetta make every day commutes feel like joy rides, while the family-friendly Passat and nostalgic-yet-fashion-forward Beetle are the perfect mix of style, performance and practicality. For those looking for more carrying capacity, the Tiguan has ALL the space you need. And at Gene Langan Volkswagen Glastonbury, we have an impressive collection of new Volkswagen Beetle coupes and convertibles for drivers looking for VW's most iconic car.

If you're in the market for a used Volkswagen, our friendly sales staff is fully prepared to help get you out on the road at a price point that works for you. We take your budget seriously at Gene Langan, and we have an array of used and Certified Pre-Owned Volkswagen vehicles perfect for Connecticut VW fans from Wethersfield, Middletown, West Hartford and beyond. We'll do whatever it takes to find the perfect VW for your budget and your lifestyle.

Once you find your next Volkswagen, you'll want to make sure it stays running at peak efficiency. That's why we house a team of Volkswagen service experts ready to tackle every task, from routine oil changes to major engine repairs. No one knows your VW better than our team of technicians, and we'll get you back on the road ASAP. Plus, if you're the type who likes getting under the hood yourself, we have a full selection of OEM Volkswagen parts that helps you fix up your VW ASAP.

At Gene Langan Volkswagen Glastonbury, we truly believe there's a perfect Volkswagen for every driver who walks through our doors, and we want to give you a memorable experience while we help you find it. Stop by our Volkswagen dealership in Glastonbury, Connecticut, today for a test-drive!

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